Hayley has 30 years experience, she started in the jewellery profession at the age of 17 when she purchased her first piece of jewellery. During her early thirties she had her own successful jewellery shop and also attended frequent fairs and gave lecturers on jewellery at her valuation days in the UK and aboard cruise liners.
She is a valued member of his staff and she is available for home appointments or visits to Vernon’s office by appointment – if Vernon is otherwise busy.
She is happy to give guidance on property brought in for inspection and or sale.
Hayley always prefers to see things in front of her, rather than just sending an image.
"It can sometimes be difficult to give a fair opinion based on photographs, I always enjoy meeting my clients, who want their items valued, be it for instructing me to sell their personal possessions of just an evaluation"
Helpful and knowledgable service from Hayley
As a retired businessman I had a number of interesting items at my home as was looking for valuation with a view to sale. As Vernon was busy, I spoke with Hayley one of his assistant valuers. After talking to her over the phone she made an appointment with me to view the items at my home. She couldn’t have been more helpful, knowledgeable and personable. It was a sensitive case and very private, and my time spent with her during the course of an afternoon was not only extremely enjoyable but resulted in the outcome I was looking for. Hayley did not rush me, made me feel very much at ease with dealing with my personal matters. The confidential 1:1 service encouraged me to ask for Hayley specifically when I required further valuations with a view to selling further parts of my collection and Vernon was more than happy for her to deal with these for me.
John, retired businessman, Sussex - December 2020
We would like to thank him and his team for their warm welcome and very professional service
My wife and I visited Vernon Ward with jewellery valued approximately £85,000 because we wished to sell some of it and update the insurance values of other items. We would like to thank him and his team for their warm welcome and very professional service. This was free of charge and the only costs will be a very reasonable commission (lower than London auction houses) on items successfully sold. Everything went well and we were very glad to have discovered his service and thoroughly recommend it. However, there was just one cloud. Thanks to his expertise, we found that an item boxed with the name of a top French international brand was not in fact genuine. You would expect us to have been more than a bit downcast, especially as we had paid £5,000 more than 20 years ago at a grand charity auction at a Park Lane hotel. Surprisingly, we were pleased to find this out because my wife plans to bequeath it to one of her grand-daughters who has always admired it. So at least we now know that our grand-daughter Charlotte will not one day suffer the disappointment of having to learn that her late Granny's gift was not the genuine article. Anyway, the charity benefitted and the forgery will still look pretty good on Charlotte!
Paul Morgan - London, October 2020
Antique diamond jewellery
Vernon and his colleagues were exceptional in their valuation of our collection of antique diamond jewellery, valued well in excess of £100,000. We were amazed with the depth and breadth of Vernon's knowledge. His valuation was quick but incredibly thorough and we wouldn't hesitate to recommend him to others. We were delighted to get the same high level of service that could be expected from a high end London jeweller, but in Brighton! Many thanks Vernon.
Katie - August 2020
Extremely knowledgeable about all things antique.
Vernon was open and honest with his appraisal of the jewellery I emptied out of an old brown envelope, explaining clearly what price I may expect, and ensuring I understood his terms and conditions. At all times I felt respected and valued by Vernon, as I knew from his website he had successfully researched and sold items much more valuable than the contents of my envelope! I trusted his professional integrity absolutely, and appreciated his sensitivity regarding the emotional attachment I had to some of the items. The whole process from initially meeting Vernon and his assistant Hayley, to returning to sign my generous sales receipt took less than 10 days. I have sung Vernon and Hayley’s praises to anyone who will listen – and have no hesitation whatsoever in recommending them to friends or colleagues who through their naivety of the value of gold, silver, fine art and antiques, could lead to potential exploitation. Thank you, Vernon and Hayley, – such a pleasure to meet you both.
C. Davey - Brighton - August 2020
Hayley is available Monday- Saturday, contact us to make an appointment